A beauty salon chatbot - client bookings without the admin backlog
Grovi connects an AI brain to Instagram, WhatsApp, TikTok and web chat: it books clients through an interactive schedule, sends reminders, answers questions and takes deposits 24/7.
Launch for freeAppointments get lost in DMs
Clients write late at night and on weekends, when the front desk cannot keep up. Bookings disappear, open slots go unused, and “How much?”, “Do you have time Saturday?” and “Where are you?” take over the day. Missed appointments without reminders directly cost the salon.
Bookings and reminders on autopilot
Grovi places an AI assistant between the client and your salon. It shows specialists’ available times on an interactive schedule, books with a few taps, sends appointment reminders, answers from your service and price information, and takes a deposit in chat. One brain works across every connected channel.
What a salon chatbot can do
Interactive booking schedule
Clients see available times and choose for themselves.
Appointment reminders
Fewer forgotten bookings and empty slots.
Service and price answers
Grounded in your business information, without invented details.
Deposit in chat
Secure a time slot with payment in the conversation.
Understands reference photos
A client shares their desired look and the bot passes it to the specialist.
16 languages
Reply in the client’s language.
Launch in 2 minutes
- Connect Instagram, WhatsApp, TikTok or web chat from your phone.
- Upload services, prices, specialists and availability so the bot can learn them.
- Turn it on: clients book on their own while you see every request in the dashboard.
How salons use it
- A client asks about color treatment on Instagram; the bot shows prices and openings, then books a slot with a deposit.
- An hour before the appointment, the bot sends a reminder so the client can confirm or reschedule in one tap.
- A client sends a haircut reference photo; the bot attaches it to the appointment for the stylist.
The numbers: a 4-chair salon
Take a salon with four stylists and an average ticket of $60. A typical day brings 20-30 messages, and at peak the front desk replies late - 5-8 clients do not wait and book elsewhere, plus 2-3 no-shows a week from forgotten appointments. That is thousands of dollars in empty chairs every month. The bot replies instantly around the clock, shows open times and books them, and sends a reminder an hour before the visit - no-shows drop and slots fill. Recovering even half of those lost bookings covers a paid plan from the first week.
But what if…
A client wants a real receptionist?
The bot does not imitate a person and hands the chat to your team at any point, with the full history. It takes routine booking off your plate; the personal conversation stays with you.
The bot double-books a slot?
No - it keeps one shared availability grid per stylist and closes a slot the moment it is booked. There are no double bookings or clashes.
Our services are complex - will it get confused?
The assistant answers only from the price list and services you upload, and calls a stylist for anything non-standard. It does not invent prices or timings.
Clients do not like bots?
Clients dislike waiting - and the helper replies instantly and to the point. Booking in a minute at a convenient time beats messaging only during business hours.
Is it too expensive for a small salon?
The first bot is free and launches without a developer. Paid plans pay for themselves with a couple of filled slots or prevented no-shows a month.
Frequently asked questions
Will the bot replace my receptionist?
It handles booking, reminders and routine questions, while complex situations go straight to your team.
How does a client choose a time?
They see open slots for each specialist on an interactive schedule and book in a few taps.
Can I take a deposit?
Yes. Take a booking deposit in chat with cards, PayPal, or Apple and Google Pay where available.
Which channels does it work in?
Instagram, WhatsApp, TikTok and web chat can all use one AI brain.