An AI voice bot that understands and responds naturally
Grovi transcribes voice notes, replies with a chosen synthetic voice, makes outbound calls and answers incoming phone calls, bringing the same business knowledge to messaging and the phone line.
Launch for freeCustomers prefer voice, but manual calling is expensive
Button-led bots cannot handle a spoken request. Calling a database by hand is slow and costly, every missed inbound call can mean a lost customer, and a traditional call centre is difficult to justify for routine confirmations and reminders.
One voice workflow for messages and phone calls
Grovi transcribes voice messages, replies with natural synthetic speech and conducts two-way phone conversations. It can confirm orders, send reminders, run surveys and qualify callers, then transfer a high-intent conversation to a person.
What an AI voice bot can do
Understand voice notes
Transcribe speech and respond to the meaning.
Reply with a chosen voice
Use natural synthetic speech in the right tone.
Make outbound calls
Run confirmations, reminders and surveys.
Answer inbound calls
Pick up when a human team cannot.
Confirm orders
Call customers and record each response.
Transfer high-intent callers
Bring in a manager when the moment is right.
Launch in 2 minutes
- Connect your messaging channels and phone line.
- Choose the voice and define the approved conversation scenario.
- Turn it on: Grovi handles voice conversations while results appear in your dashboard.
How it works
- A customer sends a voice note; Grovi transcribes the request and replies with natural speech.
- The voice bot calls an order list and records confirmations without a manager making each call.
- An after-hours inbound call is answered, qualified and prepared for the sales team.
The numbers: calling a list of 500 contacts
Take a task of calling 500 customers - to confirm orders or remind about a booking. An agent spends days on it and costs money, and some numbers still go uncalled. The voice bot calls the whole list in hours, speaks in a natural voice, records answers and passes hot ones to a manager, and answers inbound calls after hours instead of missing them. One missed call is a lost customer, and the bot misses none without a call-centre payroll.
But what if…
The bot voice sounds robotic and annoys people?
The synthesis picks a natural tone, and the dialogue is two-way - a person talks as if to an operator, not to an answering machine. You set the tone and scenario yourself.
The bot will not understand live speech?
It transcribes the voice and answers to the point, and switches to a manager on anything unclear or complex. Errors do not dead-end - they escalate to a person.
Isn’t calling intrusive?
The bot calls on business - confirm an order, remind about a booking - not cold. It is a service customers expect, not a spam dial.
Is telephony hard and costly to connect?
The line and scenario connect in the dashboard, no separate call centre. The first bot is free - voice notes in messengers work right away, telephony is added on request.
Frequently asked questions
Can the bot understand voice messages?
Yes. It transcribes the message and responds to the actual request.
Can it answer with a chosen voice?
Yes. Use natural synthetic speech with an appropriate voice and tone.
Can it make and receive phone calls?
Yes. It can call an approved list and answer incoming calls like a virtual operator.
Where can the same AI brain work?
Use it across supported messaging channels and your connected phone line.