Chatbot integrations that connect conversations with your systems
Grovi moves leads and orders from supported social, messaging and web channels into your CRM, Google Sheets and payment workflow, so data is captured once and stays connected.
Launch for freeTeams still copy data out of conversations by hand
Manual entry into CRM and spreadsheets wastes time and introduces errors. Payments, orders and messages live in separate tools, while the team struggles to see a complete customer history or react quickly to a new lead.
Connect the bot to the tools your business already uses
Grovi creates CRM records, adds rows to Google Sheets, starts checkout through your payment stack and calls external services through APIs and webhooks. The workflow moves data automatically instead of asking people to copy it between systems.
What chatbot integrations can do
Create leads in CRM
Send every captured contact to the right system.
Write to Google Sheets
Add enquiries and orders as structured rows.
Connect payment providers
Use your checkout stack inside the journey.
Call APIs and webhooks
Connect the services unique to your operation.
Notify the right teammate
Route each new lead to the person responsible.
Keep one customer record
Bring conversation and action history together.
Launch in 2 minutes
- Connect Instagram, WhatsApp, TikTok or web chat from your phone.
- Follow the guided setup to connect CRM, Sheets and payment tools without code.
- Turn it on: data begins moving between the conversation and your systems automatically.
How it works
- A customer submits an enquiry; Grovi creates a CRM lead and alerts the assigned manager.
- Every completed order is added to Google Sheets as a structured row.
- A card, PayPal, Apple Pay or Google Pay checkout succeeds and the order is confirmed in the conversation.
The numbers: 300 enquiries a month
Take 300 enquiries a month that a manager copies by hand from chats into CRM and spreadsheets. At even 3 minutes each, that is 15 hours of routine a month, plus errors and lost contacts. The bot pushes the lead to CRM, writes a row to Google Sheets and runs payment through your processor automatically - manual copying drops to zero. Managers sell instead of copy-pasting, and no order is lost between systems.
But what if…
It will not connect to our CRM?
Popular CRMs connect directly, and any other through API and webhooks. If a system has an integration, the bot links to it.
Data gets lost in transfer?
The bot sends the enquiry the moment it arrives and mirrors it to the dashboard. If an external system is down, the data is not lost - it goes through once the connection is back.
Do we need a developer to set it up?
Basic CRM, Sheets and payment links set up by guided steps, no code. For complex API scenarios we help you build them.
Is it safe for customer data?
Data flows through your own integrations into your own systems, and you control access. A single customer record forms in one place instead of scattered across chats.
Frequently asked questions
Which CRM systems can I connect?
Use available direct integrations or connect another CRM through its API and webhooks.
Can Grovi write to Google Sheets?
Yes. Enquiries and orders can be added as structured rows automatically.
Can I connect an internal service?
Yes. APIs and webhooks let Grovi exchange data with your own tools.
Which channels can I use?
Connect workflows across Instagram, WhatsApp, TikTok and web chat.