Chatbot broadcasts people want to open, not mark as spam
Grovi segments your audience, personalises each message and sends on a schedule or behaviour trigger across supported messaging and social channels.
Launch for freeEmail lands in spam, while one message for everyone drives opt-outs
Generic mass messages miss the customer’s context and quickly exhaust the audience. Without segments and analytics, you cannot tell which offer worked, and sending individual follow-ups by hand is not realistic.
Segmented, personalised messages with measurable results
Grovi sends a different message to each audience segment, uses names, history and interests for personalisation, and launches by action, date or schedule. Delivery and click analytics show what worked so the next campaign can improve.
What chatbot broadcasts can do
Segment the audience
Match each group with a relevant message.
Personalise the content
Use names, history and interests.
Trigger at the right moment
Send by action, date or schedule.
Add buttons and checkout
Turn the message into a direct next step.
Track delivery and clicks
Measure which message drove action.
Protect audience trust
Use frequency limits and anti-spam controls.
Launch in 2 minutes
- Connect your supported channels from your phone.
- Choose an audience segment and write the message.
- Send now or set a trigger, then review delivery and click data in the dashboard.
How it works
- Past customers receive a relevant upsell instead of a generic acquisition offer.
- An abandoned-basket trigger sends a timely reminder and returns the customer to checkout.
- An announcement with a payment button converts directly from the message.
The numbers: a base of 5,000 contacts
Take a base of 5,000 contacts. Email opens at 15-20%, and half lands in spam - fewer than a thousand people actually see it. A broadcast in messengers opens at 70-90%, so the same message reaches 3,500-4,500 people. With segmentation and a checkout button right in the message, even a 1-2% response from that base is dozens of sales from one broadcast. And frequency limits protect the base from burnout.
But what if…
A broadcast gets the account banned for spam?
Built-in frequency limits and segmentation stop you blasting the base, and messages go to people who subscribed. It is a broadcast to your own base, not cold spam.
It will annoy people?
Segmentation sends what is relevant: different content to different groups, not one message for all. Useful, on-target messages drive far fewer opt-outs than a carpet blast.
I will not know if it worked?
Analytics show delivery, opens and clicks per broadcast. You see what landed and adjust the next one.
Is segmenting the base hard?
Segments build by actions and contact data right in the dashboard, no exports. The first bot is free, so you can start with one segmented broadcast.
Frequently asked questions
Why use chatbot broadcasts instead of email alone?
They reach customers in active conversations and can combine a message, reply path and action in one place.
Can I segment the audience?
Yes. Different audience groups can receive different content, offers and timing.
Can customers buy from a broadcast?
Yes. Add buttons and checkout with cards, PayPal, Apple Pay or Google Pay where available.
Which channels can I use?
Send through Grovi’s supported social, messaging and web channels while respecting each platform’s consent rules.