A local business chatbot that takes enquiries and books customers
Grovi connects an AI brain to Instagram, WhatsApp, TikTok and web chat: it answers questions, books services, estimates cost and captures leads 24/7 without an admin bottleneck.
Launch for freeLeads get lost between jobs
“How much does it cost?”, “When are you available?” and “Do you travel out?” arrive at every hour. You answer manually between appointments, enquiries get missed, and overnight customers choose the business that responds first.
Enquiries and booking without a front desk
Grovi answers from your service and pricing information, offers open slots, estimates cost according to your rules and captures the details you need. Complex cases come to you; routine work stays with the AI across all connected channels.
What a service-business chatbot can do
Service and price answers
Use your information without making up details.
Booking into open slots
Customers choose the right time for themselves.
Cost estimates
Calculate according to your rules right in chat.
Understands photos
A customer shares the job or problem and the bot captures the context.
Payment and deposits in chat
Secure a service booking with payment.
Lead sent to you
A complete enquiry reaches you immediately.
Launch in 2 minutes
- Connect Instagram, WhatsApp, TikTok or web chat from your phone.
- Upload services, prices and availability so the bot can learn them.
- Turn it on: customers book and leave enquiries while you see everything in the dashboard.
How service businesses use it
- A customer asks about a callout charge; the bot calculates it from your rules and offers a booking.
- A photo of a fault arrives; the bot captures the issue and suggests an available technician time.
- An overnight enquiry is accepted with contact details, ready for you to act on in the morning.
The numbers: a service with an $80 average ticket
Take a callout service with an $80 average ticket - cleaning, repair, install. A day brings 20-30 enquiries “how much”, “when can you come”, some in the evening and at night while crews are on site. 5-8 requests a week cool off unanswered and go to whoever called back first. The bot answers instantly, estimates cost by your rules, books an open time and hands you a ready lead with contact in the morning. A couple of caught enquiries a week cover the subscription.
But what if…
The bot estimates the cost wrong?
It calculates strictly from the rules and price list you set, and flags a non-standard case for you. No numbers pulled from thin air.
A customer wants to talk to a technician?
The bot captures the contact and the gist of the request and hands you a ready lead - you call back already prepared. The live conversation stays.
We have many services - will it get confused?
You upload the full list of services with prices and terms, and the assistant answers only from it. The fuller the base, the more accurate the estimate and booking.
Overnight enquiries - are they just spam?
The opposite: the bot catches exactly the people who write after hours and would otherwise go to a competitor. In the morning you get their contacts in one list.
Is it too expensive for a solo operator?
The first bot is free and launches without a developer, right from your phone. One caught overnight job covers a month of a paid plan.
Frequently asked questions
Does it answer from my services and prices?
Yes. It uses the information you upload instead of inventing answers.
How do customers book?
They see available times and book in a few taps.
Can it estimate cost?
Yes. It follows your calculation rules directly in the conversation.
Which channels can it use?
Instagram, WhatsApp, TikTok and web chat can share the same AI brain.