An ecommerce chatbot that advises and sells in chat
Grovi connects an AI brain to Instagram, WhatsApp, TikTok and web chat: it answers product questions, finds items from photos, places orders, estimates delivery and takes payment 24/7.
Launch for freeProduct and order questions leave no time to sell
“Is it in stock?”, “How much is delivery?” and “Will it fit me?” arrive at every hour. Managers cannot keep up, abandoned carts stay abandoned, and overnight enquiries go to the store that replies first.
A sales assistant that knows your catalogue and prices
Grovi connects to your catalogue and price list. It answers about availability and specifications, finds a matching product from a photo, places the order, calculates delivery and accepts payment. Complex cases go to a manager instead of getting lost.
What an ecommerce chatbot can do
Answers from your catalogue and pricing
Use real prices and availability, not invented answers.
Product matching from photos
A customer sends an image and the bot finds similar products.
Delivery calculation in chat
Calculate against your delivery rules in the conversation.
Order and payment in chat
Check out without sending customers away from the dialogue.
Abandoned-cart recovery
Automated reminders bring customers back to purchase.
Send an invoice or catalogue
Deliver the requested PDF directly in chat.
Launch in 2 minutes
- Connect Instagram, WhatsApp, TikTok or web chat from your phone.
- Upload your catalogue, price list and delivery rules so the bot can learn them.
- Turn it on: it advises, places orders and sells while you track orders in the dashboard.
How stores use it
- A customer sends a product photo; the bot finds a similar catalogue item and places the order.
- A shopper asks about delivery to their city; the bot calculates it and offers payment.
- A cart is abandoned; the bot follows up and helps bring the customer back to checkout.
The numbers: a store with a $50 average order
Take an online store with a $50 average order and a flow of 50-70 questions a day - stock, delivery, “will it fit”. Some arrive at night, managers cannot keep up, and 10-15 abandoned carts a week never come back - thousands of dollars a month. The bot answers from the catalogue and stock instantly, calculates delivery, places the order and reminds about the abandoned cart. Recovering part of those carts and overnight enquiries pays for the subscription many times over.
But what if…
The bot quotes a wrong price or stock level?
It answers from your connected catalogue and price list, not from memory, so prices and stock are always current. For anything not in the data, the assistant does not invent.
A customer wants a real manager?
The bot hands the chat to a manager at any point, with the history and the collected order details. It closes the routine; complex cases stay with a person.
Photo matching gets it wrong?
The bot finds similar items in your catalogue and offers options to choose from rather than forcing one. The final choice is always the customer’s.
Is it hard to connect our catalogue?
The catalogue and price list load by file or integration - no manual product entry. Setup is from your phone with a ready template.
Is it too expensive for a small store?
The first bot is free and works without a developer. A few recovered carts a month cover a paid plan.
Frequently asked questions
Does it answer from my catalogue?
Yes. Connect your catalogue and price list, and it can answer from real availability and pricing.
Can it calculate delivery?
Yes. It uses your delivery rules directly in the conversation.
Can customers pay through it?
Yes. Complete the order in chat with cards, PayPal, or Apple and Google Pay where available.
Can it find products from a photo?
Yes. It can interpret an image and look for similar products in your catalogue.