A B2B chatbot that advises from your catalogue and captures quote requests
Grovi connects an AI brain to web chat, WhatsApp and supported social channels: it answers from specifications, matches equivalents by parameters, performs calculations and captures quote requests around the clock.
Launch for freeTechnical questions overwhelm sales and engineering
Wholesale customers ask about availability, specifications, equivalents and pricing while the sales team is already deep in conversations. Parameter matching takes time, quote requests get missed, and complex technical questions pull engineers away from their work.
A technical assistant with catalogue access
Grovi works from your catalogue, price list and technical characteristics. It answers specification questions, matches equivalents using your product rules, reads Excel and PDF files customers send, and collects the information needed for a quote request before routing it to the right manager.
What a B2B chatbot can do
Catalogue and specification answers
Use real technical data from your business.
Equivalent-product matching
Match by parameters using your industry product rules.
Read Excel and PDF specs
Interpret a customer specification before replying.
Calculations and quote requests
Calculate what is possible and pass a qualified request to sales.
Website web chat
Put the same AI brain in a widget on your site.
Lead to the right manager
Send a qualified request straight into follow-up.
Launch in 2 minutes
- Connect web chat, WhatsApp or another supported channel.
- Upload your catalogue, price list and technical characteristics so the bot can learn them.
- Turn it on: it advises and collects quote requests while you see them in the dashboard.
How B2B teams use it
- A buyer uploads an Excel specification; the bot reads it and identifies suitable catalogue positions.
- A customer asks for an equivalent by parameter; the bot matches it against your product rules and shares pricing context.
- A quote request comes in; the bot captures the requirements and routes a prepared request to sales.
The numbers: wholesale with a $10,000 average order
Take a supplier with a $10,000 average order and 30-50 technical enquiries a week - availability, specs, equivalents, specifications. A rep handles them by hand, matching an equivalent by parameters takes hours, and quote requests that arrive in the evening wait until morning - so some customers go where they were answered at once. The bot answers from the catalogue and specs instantly, matches equivalents through your product rules, reads Excel specs and captures a quote request for the manager. One retained deal pays for the subscription for years.
But what if…
The bot gets a technical characteristic wrong?
It answers strictly from your catalogue and specification base, and equivalent matching runs on your parameter rules, not a guess. Whatever is not in the data, the assistant does not invent.
A customer needs a real engineer?
The bot closes routine technical questions and first-pass matching, and hands complex cases to an engineer with the data and specification already collected. Specialists are not pulled into routine.
Our catalogue is huge - can it cope?
The catalogue and characteristic base have no size limit - the assistant searches the whole range and answers on the specific item. Price updates are picked up.
Will it parse our specification?
Yes, it reads Excel and PDF specs, maps positions to the catalogue and assembles a request. The customer does not rewrite everything by hand.
Is it hard to roll out in manufacturing?
The catalogue and price list load by file, and the bot works in web chat and WhatsApp - no replacing your ERP. The first bot is free.
Frequently asked questions
Does it answer from my technical data?
Yes. It uses your catalogue and technical specification base rather than inventing characteristics.
Can it match equivalents?
Yes, when you provide the parameter rules and product data needed for reliable matching.
Can it read customer specifications?
Yes. It can process Excel and PDF specifications and use them in the conversation.
Which channels can it use?
Use one AI brain in web chat, WhatsApp and other supported customer channels.